Terms of Service

01The agreement

These Terms of Service (the “Terms”) are the agreement between you and Global Digital Prime, Inc. (“Digiassist AI”, “we”, “us”) covering your use of the Digiassist AI platform at digiassistai.com and every tool inside it.

You accept these Terms when you create an account. If you are signing up on behalf of a business, you confirm you are authorised to accept them for that business, and “you” means both you and that business.

We may update these Terms as the product changes. When a change materially affects your rights we will email the address on your account at least 14 days before it takes effect. Continuing to use Digiassist AI after that date means you accept the updated Terms. If you don't, you may cancel — see Cancellation and termination.

02Who can open an account

To use Digiassist AI you must:

• be at least 18 years old;
• give accurate, current details — your real name, a working email and phone number, and the country you actually operate from;
• be permitted to receive our services under the laws of your country and not appear on any applicable sanctions list.

One person may hold one account. Accounts are personal to you: you are responsible for everything done under your login, and for keeping your password confidential. Tell us at once, at support@digiassistai.com, if you believe someone else has access to your account.

03The free trial

New accounts start on a 14-day free trial. No card is required and the trial does not convert to a paid plan automatically — nothing is ever charged unless you choose a plan and pay for it.

The trial opens the tool suite with one deliberate exception: the features that cost us real money for every single use are reserved for paid plans. Today that means live video coaches, AI video generation and Roundtable episodes. The rest of the suite — including every coach in audio — is fully available during the trial. We may adjust which features sit behind this line as costs change, and the platform always shows you the current position before you click.

When the trial ends your tools lock but your data is kept. Subscribe at any time and everything reopens exactly as you left it. Trials are for evaluating the platform; creating extra accounts to obtain repeat trials is a breach of these Terms.

04Plans, billing and renewals

Digiassist AI is sold as a subscription, billed monthly or yearly in advance. The plans, their prices in your country and what each one includes are shown on the pricing section and inside your account before you pay. The price you see at checkout is the price you pay.

Payments are taken by our payment providers (Paystack in Ghana and Stripe elsewhere). We never see or store your full card or mobile-money credentials. Depending on your country, the amount may be charged in US dollars and converted by your bank or mobile-money provider at their rate; any such conversion fee is between you and them.

Renewals

Subscriptions renew automatically at the end of each billing period at the then-current price for your plan. If a renewal payment fails, your access continues during a short grace period while we retry and remind you; if it still hasn't been paid at the end of that period your tools lock, and your data is retained as described in the Privacy Policy.

Changing plans

You may upgrade at any time and the new plan takes effect immediately. Downgrades take effect at your next renewal date, so you keep what you paid for until then.

Credits and top-ups

Some tools — video generation, images, coaching sessions and Roundtable episodes — include a monthly allowance, and you can buy extra credits when you need them. Purchased credits are added to your account when payment is confirmed. They are not refundable, do not expire while your subscription is active, and cannot be transferred to another account or converted to cash.

Refunds

Because we give a full 14-day trial before anyone pays, subscription fees are generally non-refundable once a billing period has started. We will always look at genuine billing errors, duplicate charges and failures on our side — write to accounts@digiassistai.com and we will put it right. Nothing here limits any refund right you have under the mandatory consumer law of your country.

05The affiliate programme

Every member gets a referral link and can earn commission by introducing new paying customers. Participation is optional and free.

Commission is a one-time percentage of the first subscription payment made by each person who subscribes through your link. The rate rises with your lifetime number of paid referrals:

Your tier never drops. A new rate applies to referrals earned after you cross the line; commissions already recorded keep the rate they were created with. Renewals, credit top-ups and other purchases do not pay commission — only that first subscription payment does.

When commission is payable

Commission is recorded when the referred payment clears and becomes withdrawable once it has passed our review period. You must complete identity verification (KYC) before your first withdrawal, and withdrawals are subject to the minimum and maximum amounts shown in your Affiliate Center. We reverse commission if the underlying payment is refunded, charged back or found to be fraudulent.

Rules of promotion

You may not, when promoting Digiassist AI:

• promise specific earnings, or present the affiliate programme as an investment, a job, or a guaranteed income;
• refer yourself, or sign up under your own link through another account, another device or a family member acting on your behalf;
• send unsolicited bulk messages, buy ads on our brand name, or use our name to imply an endorsement we have not given;
• misrepresent the product, its price, or your relationship with us.

Breaching these rules lets us withhold or reverse affected commission and close the account. See the Earnings Disclaimer for what we do and do not promise about income.

06Acceptable use

Do not use Digiassist AI to:

• break the law, or help anyone else break it;
• send spam, or message people who have not agreed to hear from you;
• impersonate another person or business, or publish content you have no right to use;
• publish or generate material that is unlawful, hateful, sexually explicit, or that harasses or endangers anybody;
• run financial scams, fake stores, deceptive offers or misleading advertising;
• probe, scrape or overload the platform, evade its limits, or resell access to it without our written agreement.

You are responsible for what you publish and send using our tools — every chatbot reply, website, flyer, invoice, campaign and message. Where you upload other people's personal information (customers, staff, contacts), you are its controller and must have a lawful basis for holding it and for contacting them.

07AI features and what they produce

Much of the platform is powered by AI models, some of them run by third parties on our behalf. Two things follow from that, and both matter:

• AI output can be wrong. Copy, images, video, translations, coaching advice and assessments are generated automatically and may contain errors. Check anything before you publish it, send it to a customer, or act on it — particularly prices, dates, contact details, names and legal or financial statements.
• AI is not professional advice. The AI coaches are a practice and planning tool. They do not give legal, tax, medical, accounting or regulated financial advice, and no coaching session creates a professional relationship of that kind.

As between you and us, you own the content you enter and the output you generate from it, and you may use that output commercially. We do not claim ownership of your business content. We may use aggregated, de-identified usage data to improve the service. Similar output may be generated for other members from similar prompts, so we cannot promise any output is unique to you.

Coaching sessions are recorded and transcribed so we can produce your written recap and your session history. You can see and delete your sessions from your account.

08Your content and our platform

You keep all rights to the content you upload or create. You give us only the permission we need to run the service for you: to store, process, back up, transmit and display your content, including through the third-party providers listed in our Privacy Policy. This permission ends when you delete the content or close your account, apart from copies kept in ordinary backups for a limited period.

We keep all rights to the platform itself — the software, design, brand and documentation. Nothing here transfers those rights to you. You may not copy, resell, reverse-engineer or white-label the platform.

We may remove content that breaches these Terms or the law, and will tell you when we do, unless we are legally prevented from doing so.

09Availability and changes to the service

We work to keep Digiassist AI available and fast, but we do not promise uninterrupted service. Maintenance, third-party outages, network failures and events outside our control can interrupt it. Where we plan maintenance that will take the platform down, we give notice in advance where we can.

The platform evolves: we add tools, improve them, and occasionally retire ones that few people use or that are no longer viable to run. If we retire a feature that is a significant part of your plan, we will tell you in advance and, where it is fair to do so, offer a pro-rata credit or refund for the unused part of your term.

10Warranties and liability

The service is provided “as is”. To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for lost profits, lost revenue, lost business, lost or corrupted data, or indirect or consequential loss. Our total liability to you for all claims in any 12-month period is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these Terms excludes liability that cannot lawfully be excluded — including for fraud, or for death or personal injury caused by negligence — and nothing limits rights you have under the mandatory consumer law of your country.

You agree to cover us against claims brought by third parties that arise from your content or from your use of the platform in breach of these Terms.

11Cancellation and termination

You can cancel at any time from your account settings, or by writing to accounts@digiassistai.com. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. We do not pro-rate part-months.

We may suspend or close an account that breaches these Terms, that is used for fraud or abuse, or where we are required to by law. Where the breach can be fixed, we will tell you what is wrong and give you a chance to fix it first. Serious cases — fraud, abuse of other members, or activity that puts the platform or its members at risk — may be suspended immediately, and the notice explains how to appeal.

Unpaid commission may be withheld where it relates to fraudulent, reversed or refunded referrals. After closure we retain your data only as described in our Privacy Policy.

12Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Disputes will be brought in the courts of Delaware, except where the mandatory law of your country of residence gives you the right to bring a claim locally — that right is unaffected.

Before starting formal proceedings, please write to info@digiassistai.com. Almost everything is faster to resolve by email, and we commit to engaging seriously with any complaint.

If any part of these Terms is found unenforceable, the rest stays in force. Not enforcing a right straight away doesn't waive it. You may not transfer your rights under these Terms without our written agreement; we may transfer ours to a company that takes over this business, on notice to you.

13How to reach us

Digiassist AI is operated by Global Digital Prime, Inc., a corporation registered in the State of Delaware, United States, at 1111B S Governors Ave STE 99244, Dover, DE 19904, United States.

• General and legal enquiries — info@digiassistai.com
• Technical support — support@digiassistai.com
• Billing, refunds and payouts — accounts@digiassistai.com

We aim to answer every message within two business days. If your question is about your own data, write from the email address on your account so we can identify you without asking for more personal information than we need.